Clark Field Support
RAO/Military Assistance Group
Clark International Airport, Clark field, Pampanga, Philippines

Welcome to Clark International Airport:  Clark International Airport is the former Clark Air Base, home of the 13th Air Force.  It is located in Central Luzon, Republic of the Philippines.  While at Clark, you will receive support from the RAO / Military Assistance Group.  We are located at the Clark International Airport, Clark Field, Pampanga, Philippines.  Our downtown office is located at 1925 Mc Arthur Highway Balibago Angeles City.  Through our airport office we can be contacted 24 Hr. a day, 7 days a week. To contact a representative please call Cell # 0917-924-7284 or (63-45)-331-7055. To reach our downtown office, please call or Fax (63-45) 888-2748 Monday to Friday 0930 to 1330 and Saturday's 0930 to 1200. After hours please Fax your name and telephone number along with your request to (63-45) 888-5079. Our e-mail address is: [rao_cabr@mozcom.com]. Your representative at the airport is  Leonard Jones, and downtown the representative and Director of the RAO / Military Assistance Group is Jim Boyd.

Information will be given on the following topics:
Aircraft Needs and Airport Coordination
Medical Care
FPO Service TDY Personnel
Hotel Accommodations
Transportation
Security
United State Embassy
Immigrations and Customs
Personal Health Care
Military Assistance (ID Cards, DEERS, Pay Problems)
Financial (ATM's, Personal Checks, Credit Cards)
Shopping
Military Organizations ( American Legion, V.F.W.)
Angeles/Clark Telephone Service

The RAO / Military Assistance Group is available to assist all branches of the United State Military, active duty, dependents and retiree.  We will assist the flight crews with the needs of their aircraft and flight crew requirements, then offer assistance to passengers and Space-A travelers on arrival and departure in that order.

This information, and the service described within are offered to all  U.S. military personnel arriving at Clark International Airport, Philippines.  The RAO/ Military Assistance Office is part of the U.S.  Military RAO office, Balibago, Angeles City, Philippines.
Enjoy your stay in the Philippines and feel free to ask for any assistance you require.

The following information should help you with your stay in the Philippines.

Aircraft Needs and Airport Coordination
Upon you arrival at Clark International Airport, you should contacted by one of our representatives.  If not, have operations or the Aircraft Marshaller contact us, he will assist you in arranging for any Aircraft needs you may have (fuel, support equipment, security or use of airport facilities).  After you are ready to leave your aircraft, arrangement will be made for your lodging and transportation requirements.  These can be for either local or long distance transportation.  Assistance with filling of flight plans and coordination with airport management and related organizations is part of the assistance given.  Fueling is provided on a 24 Hr basis at Clark. They can be contacted through our office 24 hrs a day.    Advance notification to the RAO / Military Assistance Group of scheduled aircraft arrival will help to ensure all requirements are arranged.

Medical Care
Medical care while in the Clark area will be provided by the AUF Medical Center in Angeles City.  This hospital is located approximately 10 minutes from the International Airport.  The hospital is TRICARE STANDARD/CHAMPUS participating. For active duty members arrangements have been made to bill your home base. Retirees and their dependents who are CHAMPUS authorized, will be responsible for 25% of the total bill.  Out patient care payment will be your responsibility and you can file own CHAMPUS claim form for reimbursement.  There are many fine doctors in the Clark area and some of these were employed at the former  U.S.A.F. Regional Medical Center at Clark  Air base.  remember to always carry your I.D. card or a Xerox copy of the front and back when going to the hospital.  If you need medical care or go to the hospital, contact one of our representative ASAP.

FPO Service TDY Personnel
The RAO can provide “Letter Support”; however, we cannot handle packages. If the Commander desires additional FPO support, this can be arranged; however, transportation cost will be at the expense of the requesting unit.

Hotel Accommodations
The hotel list that is maintained by the representatives is based on the per/dium rate for the Clark area.  These hotels are all of high  quality.  The hotels in the Clark Area are used to serving the needs of U.S. Servicemen and their dependents.  some hotels are selected for their ability to handle large group that may have to be lodged in the same facility.  the choice of a hotel is mainly up to the individual, except when the group commander or aircraft commander asks us differently.  Let us known the name of the hotel you want and we will arrange the room and call their transportation to pick you up at the terminal.  A list of recommended hotels and their # of rooms is attached.

Transportation
Transportation  needs can be met by variety of local transportation companies. These includes cars and vans. They are available with or without drivers. We maintain contact with many of these Rental Agencies and have found them reliable. Recommend you hire with a driver.

Security
While  in the Clark area and traveling to other parts of the Philippines, always keep personal security in mind.  Stay away from dark streets and areas.  Do not travel alone, being in a group is always advisable.  Use public transportation as little as possible. Tryke’s, the local 3 wheeled public transportation, are not advisable at all.  If using Jitneys, always use one with other passengers aboard.  If you find yourself or one of your companions in trouble with local authorities, contact one of the  RAO Representatives immediately or call your hotel desk who will get in touch with us.  The Clark area is considered a safe place with a large American population. Gambling: Not recommended; however, there is a Casino on Clark and MacArthur highway, Balibago, Angeles City. Do not gamble with private individuals.

United States Embassy
The United States Embassy is located in Manila.  It is about 2 to 3 hours away from Clark. Jim Boyd of the RAO in Balibago, Angeles City is the local  Embassy Area Warden.  He will be able to answer many of your question on the services provided by the Embassy.  many times he can save you a trip down to manila By assisting you at his local office.  JUSMAG Philippine/DAO is located at the Embassy and can be reached through the Embassy operator at  Tel # (63-2) 523-1001.

Immigrations and Customs
You must have a current passport  to enter this country. .Everyone is required by Philippine law to pass through Immigrations and Customs.  All Aircraft are subject to Customs check.  This will be done upon landing. Procedures have been put in place through coordination with  Philippine Immigrations and the  RAO/ Military Assistance Group  to speed the processing  of flight crews. all other passenger must process normally.  When leaving, all passenger ( except flight crew) will be required to process  out through the terminal facilities and clear outgoing Customs. Security and Immigrations. Outgoing passengers (except flight crews) will be responsible for paying a terminal fee.

Personal Health Care
It is advisable for all people coming to the Philippines to drink only bottled water.  It is available in the all hotels, restaurants, stores and most entertainment clubs.  It is mandatory  for all U.S. Military members to refrain from purchasing medicine while here, contact one of the representatives  for advice on finding a qualified doctor.  If you are currently taking medicine, be sure to carry prescription  with you when you travel.

Military Assistance
While in the Philippines, you may find that you have encountered a   problem concerning you pay, DEERS enrollment, or  I.D. problems. Most of these problems can be easily handled by contacting the RAO in Balibago, Angeles City.  Most problems that could be handled at your home base can be handled here at the RAO.

FINANCIAL
There are many ways to get access to your money in the Philippines.  Credit card advances, ATM card machines and personal check cashing are available in the Clark area. Most hotels will give,  cash advance on your credit card for registered guests. The local V.F.W. will give assistance in cashing personal checks for military members. The RAO representatives can recommend places to exchange your dollars for Philippine pesos that give an honest and fair exchange rate. Most hotels give about one peso to the dollar short of the current rate. Remember, the Philippine economy makes this a great country to spend money in. Come prepared, but if coming as a passenger, not a crew member, you should reserve enough money to purchase a ticket back home if you are unable to secure a military ride.   Attached list will show the location of local ATM machine and the type of cards taken along with recommended exchange facilities.

Shopping
If you enjoy shopping, the Philippines can be the place for it.  The exchange rate to the U.S. dollars makes the purchase of most goods a real bargain.  The best way to shop is to get out to the local shopping areas and look around, compare quality and variety, and bargain for the best price.  Remember it is better to use the local currency for shopping, do not purchase  your items using U.S. dollars.  Attached list will show some shopping areas and recommended stores.
Military Service Organizations
There are many military service organization in the Clark are.  They welcome active duty members to use their facilities.  Many questions on the area can be answered at these places. There are two American legion Post, Fleet Reserve, a V.F.W. and other military related organizations. These organization serve excellent food and are highly recommended.  Contact the RAO representative for locations and operating times.  These are good places to sit and talk to members of the local American community.

Angeles/Clark Telephone Service
Several of our Telephone Companies are not interconnected; therefore, your call will be long distance. If you cannot dial a local call direct, just add 045 in front of the number desired.

This section contains information that may be of use to you while in the Philippines or to plan your next trip here.

Information below is for the Clark  & Angeles City area.

ATM Machine Locations
PNB                  Angeles City (main branch)                            Visa & Visa Plus/cirrus/master  Metro Bank       Dau & Angeles City                                       Master
PCI Bank          Angeles City, Miranda Street/Clark field         Master Card & Cirrus
BPI  Bank         Clark, Dau & Angeles City/Clark field            Global Access & Cirrus

Foreign Currency Exchange
F C Fashions                         Mac Arthur Highway, across Fields Ave, Balibago, A.C.
Flamingo Hotel                      Balibago, Angeles City
Remy’s Currency                   Railroad Crossing, Fields Ave., Main Gate Area, Clark
Thelma’s Currency                 Railroad Crossing, Fields Ave., Main Gate Area, Clark

***Note-Hotel, Restaurants, Shopping Outlets & Bank do not give a favorable rate compared to the above listed establishments.  Check with the representatives upon arrival for the current legal exchange rate and base your decisions accordingly.

HOTEL
American Hotel                 72 Rooms      Tel #   322 1023
Lord endeavor Hotel         38 Rooms                 322 4714
Sunset Lodge                    40 Rooms                 888 2312        (Rate from about 600-900 Pesos
Premier Lodge                  32 Rooms                 888 2755          per day with the Oasis being the
Woodland Park Resort     24 Rooms                 892 1002          most Expensive)
Oasis Hotel                     126 Rooms                322 3301
Holiday Inn on base  $121.00 Per day (tax Included)..599 8000
Maharajah                       130 Rooms                322 2371
Swagman                           49 Rooms               322 5133
Clarkton Hotel                   71 Rooms               322 3424

****Rooms rates very seasonally.  For  the latest, contact one of the representatives.  All  Hotels listed fall within the per / dium rate for the Clark / Angeles City  area.

RESTAURANTS
Four Seasons Grill                                 Clark Special Economic Zone
Holiday Inn Restaurant                           Clark Special Economic Zone
McDonalds (fast food)                           Clark Special Economic Zone
Jollibee  (fast food)                                Clark  Special Economic Zone
Manhattan Transfer                                MacArthur Highway, Balibago
Rick's Cafe                                            Fields Avenue, Balibago
V.F.W.                                                  Located off Perimeter Road
American Legion Post 123                     Mac Arthur Highway, Balibago
MARS Restaurant                                  Mac Arthur Highway, Balibago
Shanghai Restaurant                                Mac Arthur Highway, Balibago
Rib Eye Steak House                              Mac Arthur Highway, Balibago
McDonald                                              Dau
Shakey’s  Pizza                                       Dau
Kentucky fried Chicken                           Dau
Rosie’s Dinner                                         Mac Arthur Highway, Balibago
Domino's Pizza                                        Clark Main Gate Area (Perimeter Road)
                                                                Tel # 892 7654 For Delivery

TRANSPORTATION:  There are several means of transportation if residing on clark.

  1. PUBLIC TRANSPORTATION:  is very inexpensive and available via the base Bus or Jeepney service (around 20 cents)... This service can also be used to the main gate...
  2. RENTAL VEHICLES:  Can rent a Van  and driver by the day at a very reasonable cost and can be used for off and on base transportation... Ideal for five to ten people...
  3. TAXI SERVICE:  If you use the local taxi service be sure to discuss the price before you get in... Cost from the main gait to anywhere on base should not exceed P150. or about $3.00... Some of the TDY personnel have been charged up to $20.00 each which is out of line with local cost...
  4. If you have problems with transportation, please contact Mr. Jones at 0917 924 7284 or myself 0917 648 4030... These are cel numbers and good for a point of contact anytime you need help...
Laundry Service
Friendship Wash & Dry Located in Rosa’s Gift Store MacArthur Highway, Balibago A.C.   Excellent laundry and Dry Cleaning service, will pick-up &  deliver to local hotels upon request.
Tel # 331-4830

Shopping Areas and Stores
Dau Plaza                                Large variety of Clothing Outlets, Shoe Stores, & Sporting
                                               goods.  Dau, Mabalacat
NEPO Mart l &  ll                   Same as Dau Plaza above Angeles City
Rosa’s Gifts                             Handicraft and gift items, cards, stationary, school supplies
                                                Mac Arthur Highway, Balibago
Mhea’s Custom Woodcraft      Wooden Airplanes of all areas, name plaques
                                                Perimeter road, before Friendship Gate, Clark
Savers Mart                             Electronics & Home needs, Gifts, cards & baby items
                                                MacArthur Highway, Balibago

Supermarket
Balibago Supermarket              Mac Arthur Highway, Balibago
Johnny's Supermarket               Mac Arthur Highway, Balibago
Jenra Supermarket                   Mac Arthur Highway, Balibago
A- Line                                    Mac Arthur Highway, Balibago

CARRY THESE NUMBERS WHILE IN THE PHILIPPINES

RAO
(63-45) 888-2748
(63-45) 888-5079
Cel. 0915 800 5141

RAO/ Military assistance Group Representative Clark

Cell # 0917-924-7294
(International 63-917-924-7294)
Residence: 045 331-7055

U.S. EMBASSY
(63-45) 523-1001 (24 hour operator)

ANGELES UNIVERSITY FOUNDATION
        MEDICAL CENTER (AUFMC)

(63-45) 322-8876 THRU 82 & (63 45) 888- 2666

POLICE
Angeles City   (63 45) 322 - 3330
Dau                  (63 45) 331 - 3434
Balibago          (63 45) 322 - 4422